Ordermatrix is an order management system designed from the ground up for Instagram and WhatsApp businesses in India — the way orders actually flow here.
Our mission
Give every Indian seller — from a one-person Instagram boutique to a 50-person WhatsApp operation — the same operational software the big D2C brands run on.
Most of India's social commerce runs on Instagram DMs, WhatsApp threads, and a tangled Excel sheet. Orders get lost. Customers get forgotten. Payments slip through cracks.
Generic global tools weren't built for this. They assume a checkout, a tracking pixel, an English-speaking customer who never asks for a discount in a chat. They charge in dollars. They don't speak Hindi.
Ordermatrix is the opposite. Indian rupees. Indian payment rails — UPI and COD recorded manually with UTR duplicate-check. Courier name and AWB entered per dispatch, no integrations required. Built by people who've actually run a social commerce business in India — and got tired of the chaos.
We don't fake testimonials, inflate user counts, or promise features we haven't shipped. If it's on the site, it works. If it's on the roadmap, we'll say so.
UPI and COD recorded manually with UTR duplicate-check — no payment gateway for customer orders. Dispatch tracked by entering courier name and AWB; no courier integrations. GST invoices built in. Razorpay handles only our own subscription billing.
Every feature decision starts with one question: does this make life easier for a seller managing 50 WhatsApp orders at 11 PM? If not, we don't build it.
We won't bury simple workflows under enterprise sprawl. Cancel anytime. Your data belongs to you — data export is on our roadmap.
Legal Entity
OrderMatrix is a product of OrderMatrix Platforms Private Limited. We're building order management software for Indian D2C sellers — the operations layer that sits between Instagram/WhatsApp customer conversations and your couriers.
Founder & founding
Mohit Nain · Founded 2026 · Jind, Haryana