Legal

Privacy Policy

Last updated: 1 January 2026

This Privacy Policy applies to services provided by OrderMatrix Platforms Private Limited (CIN: U62012HR2026PTC146109), a company incorporated under the Companies Act, 2013. References to 'OrderMatrix', 'we', 'us', or 'our' in this document refer to OrderMatrix Platforms Private Limited.

We take your privacy seriously. This policy explains how OrderMatrix collects, uses, and protects your information.

Data We Collect

We collect information you provide directly (name, email, business details), usage data (orders, products, customers you manage), and technical data (IP address, browser type) to operate and improve the service.

Data Storage

All data is stored on servers within India. We are committed to DPDP Act compliance.

WhatsApp Data

We handle message data per Meta's policies. Customer conversations are not used for any purpose beyond operating the service you requested.

Contact

For privacy requests, contact us at [email protected].