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For jewellery sellers

High-value jewellery orders deserve better than a WhatsApp chat

OrderMatrix helps Indian jewellery sellers on Instagram and WhatsApp manage custom orders, advance deposits, GST invoices, and dispatch — from one dashboard.

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The problems

1
Custom orders with material details are hard to track
A customer wants a gold-plated kundan set in a specific size. The details live in a chat. When production starts, half the specs are missing or misremembered. OrderMatrix stores every customisation on the order permanently.
2
High-value orders need verified payment records
A ₹15,000 order paid via UPI — you have a screenshot in 3 different places. OrderMatrix records every payment with UTR, flags duplicates, and gives you a clean payment audit trail per order.
3
No GST invoice for buyers who need one
Wholesale buyers and corporate gifting clients increasingly need proper GST invoices. Generating them manually in Word or Tally takes time. OrderMatrix generates branded GST invoices in one click.

What OrderMatrix gives you

Custom order notes with material specs
Record metal type, stone, size, plating, and any customer-specific requirement on each order. Production notes stay with the order.
Advance deposits on high-value orders
Record advance payments and track balance due. High-value orders often come in with 30–50% advance — track it cleanly.
Branded GST invoices in one click
Generate GST-compliant invoices with your business logo, GSTIN, HSN code, and customer details — instantly, per order.
Insured dispatch tracking
Log your AWB and courier for each order. Send one-click WhatsApp updates to buyers once dispatched.

Jewellery sellers in India — selling silver jewellery, imitation sets, gold-plated, handcrafted pieces, or gemstone jewellery on Instagram — manage some of the highest-value transactions in social commerce. A single order can be ₹5,000 to ₹50,000. Managing this in a WhatsApp chat is a business risk.

OrderMatrix gives jewellery sellers a proper order management system: custom notes on every piece, verified UPI payment records, one-click GST invoices, and dispatch tracking with courier AWBs. It's the difference between running a business and running a chat.

Common questions

Can I add material and customisation notes to jewellery orders?
Yes. Every order has a notes field where you can record metal type, stone, size, plating, and any custom requirement. These notes travel with the order — they're there when you pack, when you invoice, when you dispatch.
How do I track advance deposits for custom jewellery?
Record the advance when the order is placed. Record the balance when it is received. The order shows the total value, total received, and the outstanding balance.
Can I generate GST invoices for wholesale buyers?
Yes. OrderMatrix generates branded GST-compliant invoices with your GSTIN, HSN code, customer GSTIN (if provided), and your logo.
Do you support bulk orders for corporate gifting?
Yes. Create a single order with multiple line items, or create separate orders for a single customer. Corporate gifting with the same delivery address is straightforward to manage.

Related reading

Guide
UPI UTR verification for online sellers: the complete guide
How to verify UPI payments manually, the 4 fraud patterns Indian D2C sellers face, and why manual verification breaks past 100 orders/month. →
Guide
How to manage Instagram DM orders without losing your sanity
A practical 5-step workflow for Indian Instagram sellers who are drowning in DMs — covering capture, payment, dispatch, and when to switch tools. →

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Order Management for Jewellery Sellers — India | OrderMatrix